Refund Policy

Last updated: May 2026

At Nestlyco, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

30-Day Return Policy

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

How to Request a Return

Contact us through our website within 30 days of receiving your order
Provide your order number and reason for return
We will provide you with return instructions

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a damaged or defective item, we will replace it at no extra cost. Please contact us with a photo of the damaged item within 7 days of delivery.

Non-Returnable Items

Items that have been used or damaged by the customer
Items returned after the 30-day window
Items not in their original packaging

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact Us

If you have any questions about our Refund Policy, please contact us through our website. We aim to respond within 1–2 business days.